Shipping Policy

Shipping

At Healthy Rituals, we offer free shipping for all orders with an order value of Rs. 550 and above.

We only make use of reliable courier companies and/or Speed Post. Healthy Rituals is not liable for any delays in delivery by the Courier Company/ Speed Post or on account of any factors that cannot be controlled by Healthy Rituals. We shall strive to ensure timely delivery of your order within the estimated time( 5-6 working days) as mentioned in the order confirmation.

In the unlikely event that delivery is not possible for any reasons beyond the control of Healthy Rituals, including but not limited to poor courier services in delivery area, inaccessibility of delivery area, force major events as laid out hereinafter, we shall keep you informed of such inability to deliver and cancel your order, followed by complete refund.

Cancellations

We do not have any cancellations post order purchase currently as we are a small business and cannot afford order cancellations once dispatch is done that's why we accept only prepaid orders.

Returns Policy

We use composite paper packaging and our products are in sealed pouches to keep it safe from contamination so the  likelihood of damage is very small. However, in case there is any damage, here’s how you can get a replacement:

Products will be replaced only in case of a manufacturing defect or damage due to transportation.If you are eligible for a replacement, you may notify us within 24 hours of delivery of your order.
Before confirming an exchange, we would require proof of a defect in the product in the form of photos and videos of the package and its contents including shipping label on the box and invoice slip inside the box.

In case the product you have returned is out of stock, we will help you with a refund. Refunds will reflect in the same account from which payment was made within 5 to 7 business days.

Currency Transactions

All transactions are processed in Indian Rupees (INR).

Processing Orders

Our business hours are 10 am to 6 pm Indian Standard Time (IST), Monday to
Friday. If you need to contact us outside our business hours, please email us
at  support@HealthyRituals.in  and we will respond as soon as possible.