Returns & Refunds

RETURNS, REFUNDS AND CANCELLATION POLICY

Cancellations:

  • All cancellations will be done after a 10% deduction as transactional fees before order is despatched . Reach out to us on info@Healthy Rituals.in for the same and we will get back to you in 24 working hours.
  • For cancellations post dispatch,we do not have any cancellations post order purchase currently as we are a small business and cannot afford order cancellations once despatch is done that's why we accept only prepaid orders.

Replacements for Damages:

  • While we ensure the highest quality when packing each order, there might be very rare circumstances of damage when shipping.
  • In these cases of genuine damages or quality/manufacturing defect, contact support@Healthy Rituals.in within 24 hours of receiving the order with the photos and videos of the package and its contents including shipping label on the box and invoice slip inside the box. We will either help you with a replacement or initiate a refund against the same.
  • Conditions eligible for replacements are: 
  • Water damage to the packaging
  • Tampered or opened seal of the jar/pouch
  • Torn pouch

Replacements for Order Mismatch/ Missing Items:

  • We double check all our orders before packing and shipping them to you.
  • However, if you happen to receive your order with the wrong or missing items, contact info@Healthy Rituals.in within 48 hours of receiving the order with the photos and videos of the package and its contents including shipping label on the box and the invoice slip inside the box. We will either help you with a replacement or initiate a refund against the same.

Returns:

  • No return requests will be accepted on items that have been delivered without any damages or defects because of our food safety and sanitary protocol.